Job Details

Find your calling at Mercy! Position Details: Find your calling at Mercy! Responsible for scheduling patient appointments and taking patient messages. Giving general information regarding their visit instructions and expectations. Maintain calm, pleasant professional, attitude. Delivers excellent customer service using exceptional telephone etiquette. Position Details: Patient Service Agent Full Time - Remote after 90 days of training Fort Smith Minimum Required Qualifications Education: High School Diploma or Equivalent Experience: Customer Service experience Other Skills and Knowledge: Basic computer skills, Data Entry Other Skills and Knowledge: Professional, courteous, and compassionate attitude, ability to multi-task, type 60 wpm Physical Requirements: - Position requires the ability to push, pull, and/or lift 50 lbs on a regular basis. - Position requires prolonged standing and walking during each shift. - Position requires the ability to grip, reach, bend, kneel, twist, and squa...Agent, Patient, Service, Customer Service, Retail, Healthcare