Job Details

ROLE DESCRIPTION:
Heath Roberts State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a bilingual dynamic individual to join our team as director handling phone calls, payments, and basic clerical duties.

Our ideal candidate is highly personable, organized, detail-oriented, presentable to the public, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team with the opportunity to become licensed team member when the time comes.

Are you a student looking for a job why you go to UAFS, or your a mom that has got your kids off to school and not know what you want to do but get back on into the work force? Lets talk this may be a good fit for you.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Reliable to show up.
• Presents well to the public.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• This is a starting position.

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Fort Smith, AR and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.