Job Details

[Customer Service Rep / Remote] - Anywhere in U.S. / Generous Pay / Health-Dental-Vision-Disability-Life / Retirement Savings / PTO / HSA / FSA - As a Customer Product Specialist, you will: provide exceptional customer service by promptly responding to customer inquiries and resolving any product-related issues; maintain a thorough understanding of company products, features, and updates to effectively advise and assist customers; conduct product demonstrations and trainings for clients to ensure successful implementation and utilization of our products; collaborate with cross-functional teams to identify and escalate customer concerns and provide feedback for product improvement; monitor and analyze customer usage data to identify opportunities for upselling and cross-selling; proactively reach out to existing customers to promote new products and services and drive revenue growth; and continuously strive to meet and exceed customer satisfaction goals. Wex Inc. is looking for a dedicated and driven individual to join our team as a Customer Product Specialist. If you are passionate about delivering top-notch customer service and have a strong understanding of product knowledge, we want to hear from you! Hiring Immediately >>