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Job Details

Customer Service Representative

  2026-04-18     Americold     Fort Smith,AR  
Description:


Americold - 1634 Midland Boulevard - Responsibilities: Responds to all customer inquiries and complaints concerning work-orders, shipments, inventory counts, etc.; Reports customer feedback to management.; Acts as liaison between customer and warehouse for account administration, customer, and office for invoicing and credit changes.; Generates all paperwork/information required for customer work orders including checking on special requests, expediting orders where necessary, tracking orders and post inventory records.; Resolve refused product, over, short and damaged (OS&D) orders.


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