Lids - - Responsibilities: Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present; Manage store associates through thorough use of LIDS Training Programs, goal setting, and regular follow up; Engage team members by creating a fun and productive environment and align their work with company objectives; Lead, execute and assist Selling 101 strategy to achieve KPIs and sales targets, and deliver exceptional customer service; Execute operations-focused directives, promotions, and initiatives from Lids HQ